Shipping and Returns
See below for shipping costs. Please note that different rates apply depending on the item purchased.
Accessories (Braided necklaces and bracelets)
International: €10. with insurance: €28.
All orders are shipped from France either via Colissimo (national postal service) or by letter for our small accessories. Orders shipped outside France and the EU are not subject to VAT. The VAT deduction is calculated automatically at checkout. When placing an international order, local customs or import taxes may be due and are to be paid by the customer.
You may return a purchase up to 14 days after receipt of your order, without having to provide further justification. The items must not have been worn, washed, soiled or damaged. All costs are at the customer's expense.
For international orders, it is mandatory to note "RETURN OF GOODS" on customs documents and to indicate a market value of €1 to exempt the package from import duties and taxes. Failure to comply with these instructions will result in any additional charges being deducted from the total refund amount.
Please send an e-mail to firstname.lastname@example.org if you wish to make a return.